Kloud-12 User Access and Roles:
All staff accessing Kloud-12 must be registered as users, regardless of their role as a camera owner. There are two types of users:
1. Users Assigned to Cameras (Primary Users)
Primary Users have control over their assigned camera and its permissions for the duration of their assignment. Primary Users can:
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- Access Live View of their camera.
- Manage the angles of the camera view.
- Schedule and edit recordings.
- Launch Kloud-12 Live (if enabled).
- Can share access to their camera with other Kloud-12 accounts in the building.
2. Users Not Assigned to Cameras (Secondary Users)
Secondary Users can have any Kloud-12 camera in their building shared with them. Access permissions are controlled by the Primary User of the camera, allowing customization for any shared user on their camera, including:
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- Limiting the shared user(s) to Live View only.
- Allow the ability for shared user(s) to manage the angles of the camera view.
- Allow the ability for shared user(s) to schedule and edit their own recordings.
- Allow the ability for shared user(s) to launch Kloud-12 LIVE (if enabled).
Kloud-12 User Account Types and Their Camera Access Permissions:
Now that you know that anyone wishing to access Kloud-12 requires a user account, here is the breakdown of different types of user accounts and the specific access permissions they allow to cameras. Any of the account types can be assigned as a camera owner, or can remain as a secondary user. There are three types of Kloud-12 user accounts:
- Default User Account
This role is recommended for teachers and is designed to allow camera owners to manage sharing access as needed. Teachers have access to the Live View, including the video and audio feed, of assigned cameras or those explicitly shared with them. Access to any additional cameras requires approval from the camera's primary user or owner. This role is often used by school and district administrators to foster teacher trust. - Admin User Account
This role is recommended for school and district administrators as it facilitates easy access for instructional and behavioral support. It allows automatic access to the live video and audio feed of every camera in the building. However, access is limited to Live View only. For additional permissions, such as managing the camera view or scheduling recordings, the administrator must be added as a secondary user by the camera owner. - TechAdmin User Account
This role is recommended for technical staff, as it enables them to perform technical troubleshooting and coordinate with Kloud-12 Technical & Support Staff. It automatically grants access to the Live View of every camera in the district and provides the ability to manage camera functions, including pan, tilt, zoom, and camera mode adjustments.
*NOTE - Camera owners will see a list of all accounts with access to their camera in their Kloud-12 dashboard. Admin and TechAdmin accounts retain access without needing the owner's permission, but transparency is maintained by displaying their access in the dashboard.
What Kloud-12 Needs from You - Account & Access Approvals:
The district is responsible for setting up user account preferences for selected personnel and classroom users. All user accounts in the Kloud-12 system must be verified by the district or school site before being granted access. Kloud-12 works closely with each district to determine both usage policies and user account information.
At the District Level: District-level decision-makers will be consulted to review and confirm usage policies, as well as to approve requested policy changes. For example, if a building administrator requests an Admin Account with automatic access to the live video and audio feed of every camera, Kloud-12 will confirm with the district that the upgraded access is approved before making any account changes in the system.
At the School Level: The district will designate one or more contact persons, typically building-level administrators familiar with school staff and room assignments, to confirm the appropriate camera assignments. These administrators will be responsible for annual room assignment confirmations, as well as mid-year account changes such as:
- Approving the creation of any new Kloud-12 user accounts
- Assigning a Kloud-12 user account to a camera
- Changing the primary user or owner of a camera or classroom to a new user
- Approving accounts for co-teachers who will be added as shared camera users by the camera owners.
If you have questions about access to Kloud-12 or types of user accounts, please reach out to us at support@kloud-12.com. We're happy to help!
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